No one likes to cancel plans, but it does happen. We try to have a system policy that is fairly flexible for the customer, but also is understanding that last-minute cancellations really affect other availability in our quaint Inn. If cancelling within 24 hours of your booked check-in date, you will be charged full price plus tax.
Rooms cancelled more than 3 days before your arrival will be given a full refund. Example: if you are meant to check in on Friday, contact us by Tuesday 3pm for a full refund.
Rooms canceled less than 72 hours before a reservation are subject to a cancellation fee equal to the first nights stay. Reservations for Friday and Saturday nights and all Summer reservations between Memorial Day and Labor Day are subject to our strict cancellation rule, in addition to Winter Carnival: If we are able to rebook your room, no fee will be applied, and we will refund your stay. For reservations that fall outside the strict cancellation rule (ie, an off-season Sunday-Thursday) if we are not full, we will refund your room entirely. If we are full (which you can check online), then we will refund if we can re-book your room.
If you fail to cancel or alter your reservation and do not show up, you will be charged in full plus tax.
If you must leave before your scheduled departure date, please understand that your unused room nights will be subject to the cancelation policy above.
We really try to be accommodating with our policy. We understand that crazy things happen, and in the event you can’t make it, give us a call or email and we will try to figure it out. We do our best to side with our guests, but we need a solution fit for everyone.
When cancelling a room/or rooms please send email with reservation number to email@example.com so we can send back a confirmation of your cancellation. Phone cancellations will be accepted if followed by an email confirming the cancellation.
IF YOU HAVE ANY FURTHER QUESTIONS, FEEL FREE TO CALL (208)634-7394 OR EMAIL THESCANDIAINN@GMAIL.COM